How should complaints regarding SEN provision be made and how will they be dealt with?
The school follows the Local Authority procedure for dealing with complaints. If parents/carers of a child with SEN have a complaint they should arrange a meeting with the SENCO who will aim to resolve the issue, if necessary involving the Head Teacher. More complex issues may be referred to the Parent Partnership service. If still dissatisfied, parents would have the right to address the school's SEN Governor for consideration of their case by the Governing Body.
SEN Governor - Mrs Moore.